The team at Connecting Point is thrilled to have you onboard and excited to get to know you as a new managed services client. We take pride in being a small, local business with the skills to offer top-tier technologies and services with quality customer service. Connecting Point Premium Managed Services are a cost-effective and efficient method of hiring highly training and industry certified network professionals to work for your company.
My name is Brian Burkett of Connecting Point's Grand Forks office. I am your customer liaison during this transition and happy to help you out anyway that I can. I would also like to welcome IT Technicians Josh Mills and Dian Enriquez Hernandez to our team. Josh and Dian come from the Midco team (previously, InvisiMax), and may be familiar faces to you. I look forward to meeting all of you.
How you can contact me:
Connecting Point is a premiere full-service IT service provider with over 50 highly skilled employees each focused on client success for over 40 years. Our start began in Watertown, SD, but we have since then grown to five offices serving South Dakota, North Dakota, Minnesota, and Wisconsin. We are not a one-size fits all company and it is our goal to find the products that fit your organization best in order to help you grow and move into the future.
We want to help you be the best you can be. Let's evaluate your goals for your business and create a plan that works for you.
Rest easy knowing that our reliable experts are always watching your accounts to make sure issues are taken care of.
We aren't just project-focused, we are you-focused. Feel free to call or email us anytime with questions or concerns you may have. You are a priority.
When users can’t work your company can lose money. The average worker will lose almost 20 hours per year to downtime. At an average wage and benefit cost of $25/hr., a small company can lose $500 or more per employee per year. By implementing managed services, a small company can reduce server and network downtime by more than 80%.
When you partner with us as a service provider you have a partner to help you control the costs associated with your network infrastructure. You’ll see savings related to equipment replacement, licensing, training of IT staff and support costs. Together, we will develop a plan to meet the needs of your company.
IT problems can disrupt productivity and waste time. With Connecting Point Managed Services, you don’t have to wait days just to get a solution to an IT Problem. Instead, you'll be able to rapidly access an expert who can solve your problem and get your business back on track, oftentimes within minutes.
As your business grows, its support structure needs to grow, too. A simple phone call can get you the additional support your growing company needs to meet its growing demands. You can scale your business up or down.
Toby has been a Connecting Point sales manager since 2000 and is currently responsible for the company-wide sales team calling on corporate, government and non-profit accounts. Toby has received many industry standard sales certifications and enjoy working directly with our customers to enhance and improve our customers experience every day.
Dan has been with Connecting Point since 1996. He started as a Certified Novell and Microsoft Trainer and holds a variety of certifications including most recently Veeam and Security+. Dan has an extensive background of designing, planning, implementing, troubleshooting and budgets networks of all sizes for Connecting Point’s clients.
Brian Burkett has over 32 years of experience in the IT industry. Brian was a partner and CEO of his own company before joining Connecting Point giving him a unique ability to address both business and technical needs. Prior to his executive role, he was a leader in systems engineering, managed services, and help desk resources.